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Implementation Support

With our Implementation Support Services, we become your technology expert. For companies that either do not have the time, experience or are currently overwhelmed, our HCM experts will provide the needed implementation support to effectively run your HRIS and Payroll platforms.

When it comes to system implementations our objective is to get the system up and running in the most efficient manner with the least amount of demand on your time. Your HCM Advisor will manage the full implementation life cycle and assist you with those tasks that the technology vendor usually requires the client to perform. Our project manager will oversee the business relationships, deliverables and project timeline and our approach can be tailored to your specific situation.

Basic Project Support

  • While most vendors have their own implementation support staff, those individuals don’t provide the hand-holding, assistance, and follow-up that is necessary for a positive outcome. In situations where clients are not experienced, we take on the project management role as your advocate.


Enhanced Project Support

  • For those looking for more active participation in the implementation process, including system administration support, development of reports and workflows, and sharing of best practices and coaching, we take on a more substantive role.

 

Our experienced HCM experts deliver

  • Pre-Sale Diagnostic - In our diagnostic phase, we analyze processes, compliance risk, and ways to drive employee engagement and cost containment.
  • Dedicated Implementation Team - Our team is trained in all areas of HCM systems and average over 12 years experience.
  • Internal Service Team - If you ever need an escalation path, you now have an insider to go to for service needs.
  • Health Care Reform - Access to market-leading compliance tools